POLCIES.

  1. Service Areas

    • We serve Southern New Hampshire and Northern Massachusetts.

  2. Booking & Cancellations

    • Booking: Services must be scheduled at least 24 hours in advance.

    • Urgent Jobs: Need a same-day service? We’ve got you covered for an additional $50 urgent service fee.

    • Cancellations: A $50 fee applies for cancellations made less than 24 hours before the appointment.

  3. Payment Terms

    • 50% of payment is due before the job & 50% after the job is complete.

    • Accepted payment methods: cash, check, credit cards, and online payments via Jobber/Stripe/Quickbooks.

  4. Arrival Window

    • Expect our team within a 30-minute window of your scheduled time.

  5. Satisfaction Guarantee

    • Not happy? Let us know within 24 hours, and we’ll return to address any issues, free of charge.

  6. Damage & Liability

    • While we take every precaution, Mavix Maids is not liable for pre-existing conditions or delicate items that were not disclosed.